Hub Accessibility Statement

This Staff and Student Hubs are created and operated by Solihull College and University Centre. They are accessed via Microsoft Office 365 authentication and therefore accessible only to current staff and students of the College. The sites act as a central point for a range of different information and services offered to staff and students and also act as the browser home page when logging in to the College’s Virtual Desktop (Hive) both on and off campus. Links are provided through a navigation bar to internal resources such as forms, policies and procedures and also to other systems (for example Microsoft Office 365). The Hubs are also used to communicate key messages to staff and students, to and to publish internal news stories.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 400% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible

1. Some PDF and Office documents are not fully accessible to screen reader software
2. A small number of pre-recorded videos do not have captions or alternative formats available at present

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please use the link below to make us aware of your needs:

Complete a report form

We’ll consider your request and get back to you in 3 working days.

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can report any concerns by completing the form on the link below:

Complete a report form

Alternatively, if you would prefer to speak to someone please contact:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, Contact the Equality Advisory and Support Service (EASS).

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us by visiting https://www.solihull.ac.uk/contact-us/

Solihull College and University Centre is committed to making the Staff and Student Hubs accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access key College services, and some of our forms are published as Word and PDF documents.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

The accessibility regulations do not require us to fix pre-recorded video content that was published before 23 September 2020.

We will ensure that pre-recorded video content published on the Staff and Student Hubs after 23 September 2020 includes closed captions. Where possible, alternative accessible sources of the same information will be provided or signposted in line with WCAG 2.1AA.

For more information on Accessibility Regulations please click here: Accessibility Regulations

We are committed to improving the accessibility of the Staff and Student Hubs to ensure that as many people as possible are able to make use of them. Our priorities for improving and ensuring accessibility are:

1. Improving the accessibility of forms, policies and procedures that are provided in PDF or Office document formats

This website was last tested on 8th September 2020. The test was carried out by Solihull College and University Centre.

Testing has been carried out using the 'Lighthouse' plugin and the ARC Toolkit for Google Chrome. This primarily highlights programmatically detectable accessibility issues. The Office documents and PDFs used to provide advice to users have been checked for accessibility using Blackboard Ally. In testing this website, a sample of pages was chosen to represent the range different resource types hosted on the site. Pages tested included PDF and Office Document Formats, online forms and the homepages of the Staff and Student Hubs. The pages tested can be seen below:

Staff Hub Home page

• Check navigation
• Skip to Main Content
• News articles
• Banner
• Calendars

Student Hub Home Page

• Check navigation
• Skip to Main Content
• News articles
• Banner
• Calendars

Staff Hub Document Libraries

• Forms, Files, Policies and Procedures > Compass Guides > ProMonitor Guide
• Forms, Files, Policies and Procedures > Equality and Diversity > Equality Policy
• HR > Policies and Procedures > Bullying and Harrassment Policy
• Forms, Files, Policies and Procedures > Safeguarding and Prevent > Safeguarding Young People and Vulnerable Adults Policy 19=20

Student Hub Document Libraries

• Student Services > Mental Health > Mental Health Guidelines for Students
• Student Services > Welfare > FE Hardship Fund Application Form
• Student Services > College Nurse > Going Home Ill Procedure

Forms

• Forms > Near Miss Form
• Forms > Health and Safety Concern Form
• Forms > IT Support Request

The accessibility of the Staff and Student Hubs system will be checked whenever changes are made and any issues identified will be fixed before changes are made live.